Careers @ Rathe Associates

Who We Are:

Rathe Associates is a manufacturer’s representative for heating, plumbing, and HVAC supplies in the Metro NY & NJ markets. It is a family-owned business that has been in operation for three generations. If you seek a stable and family-oriented work environment, you may consider submitting your resume to Rathe Associates.

Check out our Team and how long everyone has been with us:  Click Here

Rathe Advantage

  • Competitive compensation packages.
  • Health Insurance
  • 401K – with a match
  • FSA
  • Long-Term & Short-Term Enhanced Disability
  • Life Insurance
  • PTO with summer hours
  • Bonuses

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Career Opportunities

  • Customer Support
  • Tech Support
  • Assistant Bookkeeper
  • Inside Project Manager
  • HVAC Sales Engineer
  • Warehouse

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Tech Support

WHAT YOU’LL BE DOING:

Providing telephone helpdesk support and product information to contractors, engineers & wholesalers.

Skills

    • An understanding and interest in technology
    • Good computer literacy including Excel & Word.
    • Strong communication skills, both written and verbal
    • Good telephone skills, friendly and professional
    • The ability to communicate in an easy-to-understand way
    • Able to conduct general administrative duties to a high standard
    • Strong customer service ethics


      Full product training will be provided. Previous technical support or customer care experience would be an advantage.

      Full-Time Position

      Additional Benefits:  Yearly bonus

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Customer Support

WHAT YOU’LL BE DOING:

Supporting our sales team as well as our customers & working with our manufacturers.

Skills:

    • Good telephone skills, friendly and professional.
    • Strong communication skills, both written and verbal.
    • An understanding and interest in technology.
    • Good computer literacy, including Excel & Word.
    • The ability to communicate in an easy-to-understand way.
    • Able to conduct general administrative duties to a high standard.
    • Strong customer service ethics.


      Full training will be provided. Previous customer care experience would be an advantage.

       Full-Time Posistion.

          Additional Benefits:   Yearly bonus

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Sales Engineer

WHAT YOU’LL BE DOING:

  •  Create and Develop long-term profitable relationships with mechanical engineers, contractors and developers.
  •  Visit mechanical engineers, contractors and developers to ensure our products are successfully specified.
  •  Develop and grow sales in the assigned territory with existing accounts as well as
     new accounts.
  • Increase sales by securing new relationships and expanding sales with
    existing ones.
  • Become an invaluable technical advisor to the engineering, contractor & developer community from the initial design phase of a project through the commissioning of the project.
  • Identify and cultivate new business contacts and opportunities.
  • Maintain awareness of competitor activity.
  • Ability to prioritize effectively based on financial impact to the desired business goal.
  • Work with inside and outside sales and corporate personnel to meet customer needs.
  • Complete required reporting such as scheduling, target accounts, call reports,
    expenses, etc.

Qualifications:

  • A Bachelor of Science in Mechanical Engineering degree is preferred but not required.
  • 5-10 years of HVAC experience is required; establishing client relationships in the local territory is a plus.
  • Must be self-directed and display strong initiative to complete goals.
  • Ability to promote our products and assist mechanical engineers and contractors.
  • Strong interpersonal and communication skills.
  • Ability to work independently.
  • Conduct quality product presentations and meetings.
  • Highly self-motivated individual to obtain orders for the products we represent.
  • Excellent follow-through skills.
  • Excellent time management skills.
  •  Must exhibit superior customer service.
  • Strong PC skills and working knowledge Word, Excel, and PowerPoint.

Additional Benefits:

  • Competitive Compensation Package, including Car Allowance and Bonus.

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