Careers @ Rathe Associates

Who We Are:

Rathe Associates is a leading Manufacturer’s Representative for Heating, Plumbing & HVAC Supplies in the Metro NY Market.

Rathe Associates is now a 3rd generation family business and has grown to 30 employees. The average employee has been with us for over 20 years!

If you’re tired of broken promises and looking for a home and a job with family values, please look below and send us your resume.

Rathe Advantage

  • Competitive compensation packages.
  • Health Insurance
  • 401K – with match
  • FSA
  • Long Term & Short Term Enhanced Disability
  • PTO with summer hours
  • Bonuses

Career Opportunities

  • Customer Support
  • Tech Support
  • Jr. Bookkeeper
  • Inside Project Manager
  • HVAC Sales Engineer
  • Warehouse

Tech Support

WHAT YOU’LL BE DOING:

Providing telephone helpdesk support and product information to contractors, engineers & wholesalers.

Administering our warranty repair service, including testing, fault-finding,

Skills

    • An understanding and interest in technology
    • Good computer literacy including Excel & Word.
    • Strong communication skills, both written and verbal
    • Good telephone skills, friendly and professional
    • The ability to communicate in an easy-to-understand way
    • Able to conduct general administrative duties to a high standard
    • Strong customer service ethics


      Full product training will be provided. Previous technical support or customer care experience would be an advantage.

      Fixed hours: 8 am – 5.00 pm, Monday to Friday

      Job Type: Full-time

      Additional Benefits:

    • Yearly bonus

Customer Support

WHAT YOU’LL BE DOING:

Supporting our sales team as well as our customers & working with our manufacturers.

Skills:

    • Good telephone skills, friendly and professional
    • Strong communication skills, both written and verbal
    • An understanding and interest in technology
    • Good computer literacy including Excel & Word.
    • The ability to communicate in an easy-to-understand way
    • Able to conduct general administrative duties to a high standard
    • Strong customer service ethics


      Full training will be provided. Previous customer care experience would be an advantage.

      Fixed hours: 8 am – 5.00 pm, Monday to Friday

      Job Type: Full-time

Sales Engineer

WHAT YOU’LL BE DOING:

  • ┬áCreate and Develop long-term profitable relationships with mechanical engineers, contractors and developers.
  • ┬áVisit mechanical engineers, contractors and developers to ensure our products are successfully┬áspecified.
  • ┬áDevelop and grow sales in the assigned territory with existing accounts as well as
     new accounts.
  • Increase sales by securing new relationships and expanding sales with
    existing ones.
  • Become an invaluable technical advisor to the engineering, contractor & developer community from the initial design phase of a project through the commissioning of the project.
  • Identify and cultivate new business contacts and opportunities.
  • Maintain awareness of competitor activity.
  • Ability to prioritize effectively based on financial impact to the desired business goal.
  • Work with inside and outside sales and corporate personnel to meet customer needs.
  • Complete required reporting such as scheduling, target accounts, call reports,
    expenses, etc.

Qualifications:

  • A Bachelor of Science in Mechanical Engineering degree is preferred but not required
  • 5-10 years experience in the HVAC industry is required; Established client relationships in the local territory is a plus.
  • Must be self-directed and display strong initiative to complete goals.
  • Ability to promote our products and assist mechanical engineers and contractors.
  • Strong interpersonal and communication skills.
  • Ability to work independently.
  • Conduct quality product presentations and meetings.
  • Highly self-motivated individual to obtain orders for the products we represent.
  • Excellent follow-through skills.
  • Excellent time management skills.
  • ┬áMust exhibit superior customer service.
  • Strong PC skills and working knowledge Word, Excel, and PowerPoint.

Additional Benefits:

  • Competitive Compensation Package, including Car Allowance and Bonus.
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